LATE, CANCELLED OR MISSED APPOINTMENTS will result in a minimum charge of $25. 24 hours is required to avoid charges. You may leave a message on our answering machine (the date and time of the call is recorded).
Our primary responsibility is to help our patients experience excellent dental health and we wish to spend our time and energy toward that end. It is customary to pay for treatment on day of service. To assist our patients we offer the following methods for payment of their account at our office:
- We accept credit cards (Visa, Mastercard), Debit, Cash and personal cheques. Minimum NSF charges for personal cheques is $50.
- As a courtesy, we will bill your insurance company directly when you provide us with current information and complete any required forms. We ask that you either pay your portion of the bill on the time of service, or that a suitable written financial agreement be reached at time of service. Even though you may have an insurance claim pending, you will receive a monthly statement for the outstanding balance on your account. We cannot accept responsibility for collecting an insurance claim after 60 days or for negotiating a disputed claim. Insurance policies are a contract between you, your employer and the insurance carrier. You are ultimately responsible for payment of your account and that of any dependents. We will notify you if, for any reason, we deem it necessary to cease dealing with your insurance company.
- We may offer a very simple payment plan to patients who have demonstrated a history of good credit at our office. Please speak to staff for details.
- All children must have a parent or guardian who is responsible for their account and is present at their appointment to settle the account.
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